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Client Chargeback

Palawlibrary's Chargeback feature tracks site usage for billing purposes. You have the ability to enter a Client ID when logging in and change it at anytime during your session.

My Account* gives you instant access to the tracking information needed to bill out your online research time. Two options are available for retrieving your personal usage information:

  • Account Activity provides the usage time for each research session and can be sorted by date or Client ID.
  • Search History lists each search request and includes the databases selected, search terms used, number of documents retrieved and viewed for each palawlibrary research session.

Contact Joel Rubin at joel.rubin@incisivemedia.com if you have any questions about this new feature or would like a demonstration.

Sign up for a free 14-day trial today!

* Please Note: This option is not available for Site License subscribers.

   

Customer Service:
Local: (215) 574-7936
Toll Free: (888) 871-0475
info@palawlibrary.com

 
 
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